Privacy Policy
AlphaRig Strength Equipment Ltd. ("AlphaRig") operates as the data controller for personal records recorded on alpharig.shop. This statement defines collected parameters, processing purposes, retention terms, third-party access, and statutory user rights.
Who is responsible
AlphaRig Strength Equipment Ltd., 10 St Thomas Street, Bristol, BS1 6JJ, United Kingdom. Direct privacy inquiries to: [email protected].
Legal framework
Data processing is executed pursuant to UK GDPR and the Data Protection Act 2018 and relevant statutory mandates in United Kingdom. In instances of divergence between this policy and applicable statutes, statutory text supersedes.
What we collect
During order placement, we log data necessary for commercial execution: full name, delivery coordinates, email, telephone number, and manifest items. Payment card details are never gathered or retained on our systems. During web navigation, the server logs system metrics including IP address, user agent, and viewed paths using cookies documented below.
- Customer contact and shipping details, including full name, postal delivery address, email address, and phone number
- Transaction logs, consignment invoices, and purchase records
- Technical telemetry, IP addresses, system diagnostics, and browser characteristics collected during website visits
- Customer service correspondence and inquiry records
Why we use it
- To manufacture, fulfill, freight orders, and execute return claims.
- To handle technical inquiries and convey logistical status notifications.
- To maintain server infrastructure integrity and evaluate functional usage patterns.
- To distribute product bulletins solely upon explicit opt-in, with revocation links provided in every transmission.
Third-party data recipients
Logistics carriers receive consignment dispatch details. Authorized financial partners receive transaction parameters required for settlement. Data hosting and analysis contractors process information strictly under data processing agreements. We do not monetize or sell customer records.
In accordance with United Kingdom data protection law, personal information is strictly retained for order fulfillment and is never sold, traded, or rented to external marketing brokers.
Data retention schedules
Transaction documentation is preserved for the statutory period required by fiscal laws, then permanently deleted. Profile records remain active until account termination is requested. Aggregated analytical metrics are stored for 14 months.
Your rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, United Kingdom residents possess the right of access, rectification, erasure, data portability, and restriction of processing regarding their personal data.
Security
The store collects no payment card details because transactions are completed exclusively via Cash on Delivery directly to the courier or via Direct Bank Transfer.
Questions about this policy
Send correspondence to [email protected] or contact +44 117 523 0377 during Mon-Thu 07:30-16:15, Fri 07:30-14:15, Sat 09:45-15:30. All inquiries receive an answer within one business day.
- Merchant
- AlphaRig Strength Equipment Ltd.
- Registered address
- 10 St Thomas Street, Bristol, BS1 6JJ, United Kingdom
- [email protected]
- Phone
- +44 117 523 0377
- Working hours
- Mon-Thu 07:30-16:15, Fri 07:30-14:15, Sat 09:45-15:30
- Registration
- Company No. 09022989